Guest

Preview Tool

Cisco Bug: CSCvj07038 - Firepower devices need to trust Threat Grid certificate

Last Modified

Jun 15, 2018

Products (32)

  • Cisco Firepower Management Center
  • Cisco FirePOWER Appliance 8120
  • Cisco FirePOWER Appliance 7050
  • Cisco FirePOWER Appliance 8360
  • Cisco Firepower Management Center 2500
  • Cisco FirePOWER Appliance 8260
  • Cisco AMP 7150
  • Cisco FirePOWER Appliance 8350
  • Cisco AMP 8150
  • Cisco FirePOWER Appliance 8140
View all products in Bug Search Tool Login Required

Known Affected Releases

6.1.0 6.2.0 6.2.2 6.2.3 6.3.0

Description (partial)

Symptom:
Firepower Management Center (All Versions with Threat Grid integration): Unable to pull reports from ThreatGrid or submit files manually for analysis.
NGIPS (6.2.3): Unable to upload files for Threat Grid analysis.
Firepower Threat Defense (All versions with Threat Grid integration): Unable to upload files for Threat Grid analysis.
ASA w/FirePOWER (All versions with Threat Grid Integration): Unable to upload files for Threat Grid analysis.

Following messages may be observed in /var/log/messages:
SF-IMS[8582]: [10811] SFDataCorrelator:FileExtractCloud [INFO] failed to register with sandbox cloud with error = 60

Following Health Alert may be observed on FMC GUI:
AMP for Network Status
Successfully connected to cloud 
FMC: Unable to communicate with dynamic analysis cloud

Conditions:
FirePOWER device configured for Threat Grid integration. 

Firepower Management Center: All versions that allow Threat Grid integration. 
Firepower Threat Defense: All versions that allow Threat Grid integration. 
NGIPS: 6.2.3 and newer. 
ASA w/FirePOWER: All versions that allow Threat Grid integration.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.