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Cisco Bug: CSCvj06366 - Agent_Skill_Group_IntervalTmp has duplicate records taking long time to copy to Actual Table

Last Modified

Jan 16, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Agent_Skill_Group Interval will not show the latest reports and the reporting data is stuck in Agent_Skill_Group_IntervalTmp table. Agent_Skill_Group_IntervalTmp will continuously grow beyond threshold size.

This is rare occurrence can occur with key processes (Router, OPC or HistLogger) when the PG is updating the Historical records.
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