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Cisco Bug: CSCvj05996 - Tomcat Service Crashes or SQL Server Has Constant Login Failure From Secondary AW to Primary AW

Last Modified

Nov 07, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Tomcat service crashing due to geosecur.dll not able to handle error condition, or there will be a continuous login attempt and denial from the secondary AW.  When tracing this through the SQL Profiler, the client name will be "Commons Daemon Service Runner".

Conditions:
Machine Account of Secondary Admin/Data Server does not have execute permissions for the Get_Partitioning_Flag stored procedure on the Primary Admin/Data Server.
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