Guest

Preview Tool

Cisco Bug: CSCvj05121 - More Informative Error Message for Jabber IM and Presence Version Enforcement

Last Modified

Apr 25, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.0(0)

Description (partial)

Symptom:
When IM and Presence Client version requirements are not met by a Jabber client attempting to log in.  "Unable to communicate with the server." message is displayed to the enduser.

Conditions:
Using Cisco Jabber and IM and Presence with version enforement
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.