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Cisco Bug: CSCvj04025 - Downloading English British phone guide manual returns Japanese guide instead

Last Modified

Apr 30, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
Cannot download the English British phone guide manual from the self-care portal for the 8841_8851_8861 phones

Conditions:
GB Locales installed on CUCM cluster (example: po-locale-en_GB-k3-12.1.1.1000-1.cop / cm-locale-en_GB-11.5.1.5000-1.cop).  Changed Web Browser Locale to GB English.
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