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Cisco Bug: CSCvj03952 - FND 4.1.0 - Unable to reinitialise connection with HSM

Last Modified

May 30, 2018

Products (1)

  • Network Level Service

Known Affected Releases

4.1(0.253)

Description (partial)

Symptom:
Connection between FND and HSM lost, unable to reinitialise connection between FND and HSM - interruption of the comunication with Safenet HSM that caused the unavailability of many meters.

Indication of Communication may have been lost with the group, that is; LunaException reporting an error code that can indicate this status are 0xe0 (Token not present).

Conditions:
HSM was returning this to FND in the logs ?Caused by: function 'C_Sign' returns 0xe0?

7277330: ELMSAS01A.SMED.ELPA.BR: Apr 04 2018 01:16:32.148 +0000: %IOTFND-4-UNSPECIFIED: %[ch=CoapClient][sev=WARN][tid=pool-18-thread-3]: Socket interface is not set for multicast. Multicast might not work

7277331: ELMSAS01A.SMED.ELPA.BR: Apr 04 2018 01:16:32.168 +0000: %IOTFND-3-UNSPECIFIED: %[ch=HSMKeyStore][sev=ERROR][tid=pool-18-thread-3]: Could not get CsmpSignatureKeyStore instance. Please verify HSM connection. Exception :com.safenetinc.luna.LunaCryptokiException: function 'C_Sign' returns 0xe0; Caused by: function 'C_Sign' returns 0xe0
7277332: ELMSAS01A.SMED.ELPA.BR: Apr 04 2018 01:16:32.169 +0000: %IOTFND-3-UNSPECIFIED: %[ch=HSMKeyStore][sev=ERROR][tid=pool-18-thread-3]: Could not get CsmpSignatureKeyStore instance. Please verify HSM connection. Exception :java.security.SignatureException: com.safenetinc.luna.LunaCryptokiException: function 'C_Sign' returns 0xe0; Caused by: com.safenetinc.luna.LunaCryptokiException: function 'C_Sign' returns 0xe0; Caused by: function 'C_Sign' returns 0xe0
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