Guest

Preview Tool

Cisco Bug: CSCvj03288 - IOS-XE - CUBE Enterprise - T38 Fax failure due to RTCP/RTP media inactivity timer expiration

Last Modified

Jul 24, 2018

Products (1)

  • Cisco IOS

Known Affected Releases

16.6.2

Description (partial)

Symptom:
T38 Fax failure due to RTCP/RTP media inactivity timer expiration on CUBE Enterprise when media inactivity commands are configured.

Sample:
!
ip rtcp report interval 3000
!
gateway 
 media-inactivity-criteria all
 timer receive-rtcp 5
 timer receive-rtp 1200
!

"voice iec syslog" error
Apr 10 17:28:00.679: %VOICE_IEC-3-GW: SIP: Internal Error (RTP Inactivity Error): IEC=1.1.185.7.8.0 on callID 7691 GUID=418661C73C1B11E8A243F85002AB096B

Conditions:
IOS-XE, CUBE Enterprise, CUBE  High Availability
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.