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Cisco Bug: CSCvj01776 - RTMT doesn't launch with jre 1.9

Last Modified

Sep 20, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 10.5(1.10000.7) 10.5(2.10000.5) 11.0(1.10000.10) 11.5(1.10000.6) 12.0(1.10000.10) 9.1(2.10000.28)

Description (partial)

Symptom:
RTMT uses the java from user's machine.When the user has jre1.9 installed ,RTMT uses jre1.9 and throws an error stating "RTMT failed to initialize"

Conditions:
when RTMT uses java version greater that 1.8
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