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Cisco Bug: CSCvi99293 - Jabber fails to login over expressway if no _cuplogin record exists in get_edge_config response

Last Modified

May 10, 2018

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.0(0)

Description (partial)

Symptom:
When Jabber does service discovery over expressway during login, Jabber will send get_edge_config http request to expressway server. If the response doesn't contain _cuplogin record, Jabber will fail to login. The issue only occurs with specific Expressway server version.

Conditions:
_cuplogin record not exists in get_edge_config resopnse
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