Guest

Preview Tool

Cisco Bug: CSCvi98614 - DX650, DX70, DX80 does not work in Single Line mode

Last Modified

Aug 03, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1) 11.0(2) 11.0(2)ES 11.0(3) 11.5(1) 11.5(1)ES 11.5(2) 11.5ES 11.6(1) 11.6(1)ES 11.6(2)

Description (partial)

Symptom:
When trying to login in Finesse, it throws error : "The device associated with that extension or dial number is invalid."

Conditions:
DX650, DX70, DX80 when used in Single Line mode in Agent PG.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.