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Cisco Bug: CSCvi97308 - Jabber Guest on iMAC 10.13.4: no selfview and incoming video

Last Modified

Apr 26, 2018

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

11.0(2) 11.1(2)

Description (partial)

Symptom:
When calling from iMAC OSX (10.13.4) with Chrome (64.x or 65.x) using Jabber Guest Extension (11.0.2.7 or 11.1.0.4) there is no self view and incoming video even though Call Statistics show that media is received.
It was working fine on OSX 10.12 on the same iMAC. There is no issue when using Safari.
It is working fine on MAC Pro and Air laptops (OSX 10.12 and 10.13)

Conditions:
macOS was upgraded from 10.12 to 10.13.4 on iMAC
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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