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Cisco Bug: CSCvi96665 - After phone receives paging call and the call is ended, no ring tone for a shared line incoming call

Last Modified

May 28, 2018

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.1(2)

Description (partial)

Symptom:
After phone receives paging call and the call is ended, the phone will not play ring tone when there is a incoming call to its shared line.

Conditions:
precondition:
     1.config Line Key 1  Share Call Appearance: "shared" 
     2.config Share Line Appearance  : Share Ext  is "Yes"  (for example : Ext 1)
  reproduce steps:
    1.phone C  dial phone A and phone A play ringing
    2.phone B dial 800 to paging call
    3.phone B end paging 
    4.phone A  will not play the ringing though there is still one incoming call.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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