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Cisco Bug: CSCvi96665 - After phone receives paging call and the call is ended, no ring tone for a shared line incoming call

Last Modified

May 28, 2018

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases


Description (partial)

After phone receives paging call and the call is ended, the phone will not play ring tone when there is a incoming call to its shared line.

     1.config Line Key 1  Share Call Appearance: "shared" 
     2.config Share Line Appearance  : Share Ext  is "Yes"  (for example : Ext 1)
  reproduce steps: C  dial phone A and phone A play ringing B dial 800 to paging call B end paging A  will not play the ringing though there is still one incoming call.
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  • Full Description (including symptoms, conditions and workarounds)
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