Cisco Bug: CSCvi96613 - usb headset can't hear audio while Prefered audio device set Bluetooth and answer call by softkey
Jul 10, 2018
- Cisco IP Phone 8800 Series with Multiplatform Firmware
Known Affected Releases
Symptom: usb headset can't hear audio while Prefered audio device set Bluetooth and answer call by softkey Conditions: Duplicate step: 1.in PhoneA lcd gui set Audio preferences--->Prefered audio device :Bluetooth ( no actual bluetooth device paired with this phone) 2.plug usb headset for PhoneA 3.PhoneB call PhoneA 4.PhoneA answer the call by PhoneA's Answer softkey and phone's headset hard key becomes red which means the audio path is headset. But headset has audio.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases