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Cisco Bug: CSCvi94868 - ACR: SipParams_removeParam Line: 550

Last Modified

Jun 15, 2018

Products (3)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model
  • Cisco Expressway

Known Affected Releases

X8.10.3 X8.10.4

Description (partial)

Symptom:
Expressway reports an application error, and the process internal application restarts automatically. An alarm is raised reporting that an unexpected software error was detected.
1) Application failed - ACR: SipParams_removeParam:550
or 
2) Application failed - An unexpected software error was detected in app[xxxx]: SIGSEGV (address not mapped to object) @0x0000000000000058

This applicaiton restart may raise other alarm about unexpected software error following it.

Conditions:
Enabled MRA solution and OAuth with refresh ( Authorize by OAuth token with refresh: On).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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