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Cisco Bug: CSCvi94350 - No option to select bulk emails and delete from SM admin page

Last Modified

Jul 28, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.0(1)SU1.3 11.5(1)SU1 11.6(2)

Description (partial)

there is no facility for mass deletion of emails from SM admin page 
for eg: delete all email

integrated SM with Office 365 for Agent Email,an email account which synced up 12 GB of email there was no option to clear the cache in social miner like delete all email, we had to delete one by one email.
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