Guest

Preview Tool

Cisco Bug: CSCvi94350 - No option to select bulk emails and delete from SM admin page

Last Modified

Apr 20, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.0(1)SU1.3 11.5(1)SU1 11.6(2)

Description (partial)

Symptom:
there is no facility for mass deletion of emails from SM admin page 
for eg: delete all email

Conditions:
integrated SM with Office 365 for Agent Email,an email account which synced up 12 GB of email there was no option to clear the cache in social miner like delete all email, we had to delete one by one email.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.