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Cisco Bug: CSCvi93365 - The purge of historical tables to skip the last hour

Last Modified

Jun 11, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases

11.0(1)SU1

Description (partial)

Symptom:
The purge of historical tables to skip the last hour.

When we try to purge the data older than Jun 01 00:00:00, it will skip the last hour.

Apr 11 10:56:54.023 JST %MCVD-PURGING-7-UNK:Manual/Schedule: Purging data older than Wed Jun 01 00:00:00 JST 2016

file tail activelog /uccx/log/db/uccxspl.trace
...
trace expression :2018-04-11 10:57:09.000 Purge iteration from: 2016-05-31 22:00:00 
trace expression :2018-04-11 10:57:09.000 Purge iteration till: 2016-05-31 23:00:00 
                                                                                            >>>>>>> 23:00:00 - 00:00:00 is missing!
trace expression :2018-04-11 10:57:09.000 Purging Complete

Conditions:
Performed Purge Now in CCX admin.
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Bug Details Include

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  • Status
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