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Cisco Bug: CSCvi91071 - Duplicate Context Connectors in Admin Resources created via OAMP Heartbeat

Last Modified

Apr 26, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.0(1) 11.5(1)

Description (partial)

Symptom:
Customer do not see accurate system status as a result of duplicated connector. When customer logs in to admin.ciscospark.com to look at overall system status, it would show in Yellow state indicating that one of the components is having an issue.

Conditions:
Improper DNS resolution could result into this state
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