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Cisco Bug: CSCvi89085 - ISE 2.2 does not give clear error for MAB failure when "Process Host Lookup" not checked

Last Modified

Aug 09, 2018

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

2.2(0.470)

Description (partial)

Symptom:
MAB authentication failure with message:

Event 	5400 Authentication failed
Failure Reason 	22040 Wrong password or invalid shared secret
Resolution 	 Check the Device shared secret in Administration > Network Resources > Network Devices and user for credentials. 
Root cause 	 Wrong password or invalid shared secret

Conditions:
ISE 2.2
"Process Host Lookup" box under Policy=>Policy Elements=>Authentication=>Allowed Protocols is unchecked. 
Event 	5400 Authentication failed
Failure Reason 	22040 Wrong password or invalid shared secret
Resolution 	 Check the Device shared secret in Administration > Network Resources > Network Devices and user for credentials. 
Root cause 	 Wrong password or invalid shared secret
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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