Preview Tool

Cisco Bug: CSCvi88391 - Modem are stuck in expire(pt) without clear reason

Last Modified

Nov 01, 2018

Products (1)

  • Cisco uBR10000 Series Universal Broadband Routers

Known Affected Releases


Description (partial)

Sometimes, some modems on more than 1000 CMTSs in the network, are stuck in expire(pt).
It was never possible to collect debugs just before issue happens. 
Debugs were always collected only after the issue, which was not enough to determine the RC.

BU also introduced new debugs in SCJ to try to catch more logs even after the issue, but so far, those debugs were not useful.
BU will work on new debugs and will introduce them in a future release.
This DDTS is to track the issue.

Issue was happening on different IOS versions. Latest one is SCJ4.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.