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Cisco Bug: CSCvi87730 - phone will unable to download locale file when use a long tftp/http/https directory path

Last Modified

Apr 25, 2018

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.1(2)

Description (partial)

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phone will unable to download locale file when use a long tftp directory path

Symptom:
Problem Description:
===============================
Phone model 8861 running the 11.1.2MPP-302dev version of firmware. phone will unable to download locale file when use a long tftp directory path

Conditions:
Setup:
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1) On Phone web GUI -> Voice -> Regional -> Directory Server Script: serv=tftp://100.101.1.66/phone_locale/locale_cmterm_68xx_78xx_88xx.11.1.2.0001/;d1=bg-BG_88xx-11.1.2.001;x1=bg-BG_88xx-11.1.2.001.xml;
2) Preparing a tftp server. Make sure can download file on this server by using below url :
tftp://100.101.1.66/phone_locale/locale_cmterm_68xx_78xx_88xx.11.1.2.0001/;d1=bg-BG_88xx-11.1.2.001;x1=bg-BG_88xx-11.1.2.001.xml;

OBSERVED:
=============================
Phone can't download this file, display download failed: file too big

Expectation:
=============================
Phone can download this file


System Configuration:
=============================
Phone Model: 8861
SW version: 11-1-2MPP-302dev.loads/
HW version: V01
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