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Cisco Bug: CSCvi87329 - Adding footer breaks recipient in message tracking if sent to multiple and one of them got rejected

Last Modified

Apr 16, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

11.0.0-264

Description (partial)

Symptom:
noticed that upon having a filter that will rewrite the emails by adding footer or make some adjustments and sending an outgoing email to multiple rcpts while having one of the users being rejected due to user does not exist "address rejected" the ESA log the delivery details . message sent to (no recipient data) so it seems the ESA is unable to track the recipients and log them in the tracking .

Conditions:
sending an email to multiple rcpts while message being rewritten by a filter "adding footer disclaimer " and one of the rcpts getting rejected due to unknown user "address rejected " the ESA will log the rest of the rcpts as "message sent to (no recipient data)"
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