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Cisco Bug: CSCvi86184 - FinesseA going OOS when FinesseB is shutdown(not reachable)

Last Modified

Aug 16, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Finesse A Side will display finesse out of service message. It happens intermittently, when there is call load on Both sides with agents logged in and B side is shutdown.

Conditions:
when the SideB is Shutdown or not reachable from Side A.
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