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Cisco Bug: CSCvi86072 - ICE: Inter customer call negotiates ICE and call dropped automatically

Last Modified

Jun 14, 2018

Products (1)

  • Cisco TelePresence Video Communication Server (VCS)

Known Affected Releases

X8.11

Description (partial)

Symptom:
Make video call from MRA EP1 (ICE enabled; connected to public internet) of Enterprise 1 to MRA EP2 (ICE enabled; connected to public internet) of Enterprise 2.

1. EP1's web UI shows Exp-E's address as remote address when the call is answered in EP2.
2. Shortly, it shows Host address of EP2 as remote address. 
3. Once the direct connection is made between EP1 and EP2 (ICE is negotiated to Host-Host), the call disconnects automatically.

Conditions:
Make video call from MRA EP1 (ICE enabled; connected to public internet) of Enterprise 1 to MRA EP2 (ICE enabled; connected to public internet) of Enterprise 2.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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