Cisco Bug: CSCvi85961 - Dialer Reserves Agents but Campaign in Locked State due to No Records
May 01, 2019
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Dialer reserves agents, but there are no available records to call. Conditions: Campaign Manager disconnection from the Dialer is a precursor to the issue occurring.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases