Cisco Bug: CSCvi85961 - Dialer Reserves Agents but Campaign in Locked State due to No Records
Jan 16, 2019
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Dialer reserves agents, but there are no available records to call. Conditions: Campaign Manager disconnection from the Dialer is a precursor to the issue occurring.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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