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Cisco Bug: CSCvi84390 - UCCX:Calls aborted with NullPointerException at Update Pod Step Failure when Context Service is down

Last Modified

Apr 24, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
When the Update Pod step fails the script should continue, but the calls are being dropped.  
The task is aborted and the script fails with error:

%MIVR-APP_MGR-3-EXCEPTION:java.lang.NullPointerException

Conditions:
UCCX 11.6 with Context Service Update POD step
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  • Status
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