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Cisco Bug: CSCvi80716 - Large number of file analysis queries can cause high memory usage and crashes for AMP

Last Modified

Dec 07, 2018

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

10.1.2-050 10.1.3-039 10.5.2-042 11.5.1-FCS-115 11.7.0-FCS-286

Description (partial)

Symptom:
Intermittently there will see high number of re-connects from WSA to AMP cloud/on-premise servers

If AMP process crashes on the backend, then we may see lags for some requests during the time of AMP process restart

Conditions:
1) WSA running AsyncOS version 10.5.2 or 10.1.2/10.1.3
2) File Analysis Scanning enabled on the WSA
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