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Cisco Bug: CSCvi80603 - Sensor SFDC stuck waiting for snapshots, not receiving any user ip updates

Last Modified

May 09, 2018

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.1.0 6.2.0 6.2.1 6.2.2 6.2.3

Description (partial)

- Unknown users in connection events.
- User_ip_map file on the managed device not updated. 
- User_ip_map file timestamp on managed device is  few hours or few days behind the time stamp of same files on the Firepower Management Center.

Frequent connectivity and access issues between the Firepower Management Center and managed device while user/group files are being sent.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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