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Cisco Bug: CSCvi79754 - Lack of information about ActiveX support over IE 32/64 bit .

Last Modified

Sep 28, 2018

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.7.1.2048 2.8MR2 3.0

Description (partial)

Symptom:
When using Active X with IE 32-bit , meetings work fine but when using 64-bit , the meeting doesn't start "Java is not working. To have the best join-meeting experience when joining a meeting. java must be installed on your computer and enabled in your browser and java control panel." 

It only works if disabling "Enable Protected Mode" (Internet properties --> Security) for all zones . 

This is expected behavior in CWMS by design , however this must be documented in planning guide user requirements .

Conditions:
N/A
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Bug Details Include

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