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Cisco Bug: CSCvi78834 - Webpage hangs when trying to perform IVR outbound campaign configuration changes.

Last Modified

Jun 07, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified Contact Center Express 11.6(1)

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Appadmin hangs when modifying IVR campaign page. 
Tomcat takes high CPU due to computation being performed to check for overlapping campaigns.

Conditions:
Customer has configured more than the supported number of outbound campaigns with lot of overlapping time intervals between campaigns.
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Bug Details Include

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  • Status
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