Preview Tool

Cisco Bug: CSCvi78834 - Webpage hangs when trying to perform IVR outbound campaign configuration changes.

Last Modified

Feb 06, 2019

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified Contact Center Express 11.6(1)

Known Affected Releases


Description (partial)

Appadmin hangs when modifying IVR campaign page. 
Tomcat takes high CPU due to computation being performed to check for overlapping campaigns.

Customer has configured more than the supported number of outbound campaigns with lot of overlapping time intervals between campaigns.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.