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Cisco Bug: CSCvi76472 - phone restart if have an incoming call when animate spinner icon is running

Last Modified

Apr 20, 2018

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.1(2)

Description (partial)

Symptom:
phone restart if have an incoming call when animate spinner icon is running

Conditions:
1.on phone A lcd:
go to contact book, ->rcdn 6, click "Search" softkey, 
then the animate spinner icon starts to run
2.when the spinner is still running, phone B dial phone A
3.After the search result comes out, phone will display enterprise contacts list
4.click "Back" softkey
5.click "Cancel" softkey
6.phone A will restart

The issue exists for animate spinner icon in the following scenarios:
1) "enterprise directory"
2) "ldap directory"
3) "Server All Calls"
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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