Cisco Bug: CSCvi74247 - WSA session names on ISE do not match the hostname
Jun 18, 2018
- Cisco Web Security Appliance
Known Affected Releases
Symptom: Names on ISE server (Administration > pxGrid Services) of the sessions do not match the hostnames of WSA. On the worst case, multiple WSA will have the same default client_name field so ISE server will drop the sessions. We will see that the output of CLI > isedata > statistics gets stuck with DOWN or CLIENT_WAIT: > statistics ISE server status: DOWN IDs downloaded: 1 IDs requested: 3 IDs found: 0 IDs not found: 0 Last query time: Thu Feb 19 16:28:28 2015 The following error message will appear in ise_service_log: Tue Mar 27 17:02:20 2018 Warning: ISEEngineManager: ISE Client pxgrid_client disconnected Account deleted Tue Mar 27 17:02:20 2018 Debug: ISEEngineManager: ISEClient: Client pxgrid_client disconnected with status: Account deleted Tue Mar 27 17:02:21 2018 Warning: ISEEngineManager: Lost connection to ISE server Conditions: ISE integration Multiple WSA integrating over pxGrid. WSA test ISE button passes succesfully, but the connection is DOWN.
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