Guest

Preview Tool

Cisco Bug: CSCvi74163 - PI 3.3 : Topology Map 360 degree view for devices do not load if added with DNS name

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.3

Description (partial)

Symptom:
Unable to view 360 degree view under Maps / Topology Maps / Network Topology for any selected device.
the following error message is displayed.
"Currently, the view is unavailable because it is not supported for this device type or the device may be deleted or not managed in the PI server"

Conditions:
When the device is added to PI inventory using the DNS Name.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.