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Cisco Bug: CSCvi73303 - CVP 11.5 to 11.6 upgrade. Wrong documentation in opsconsole section

Last Modified

Jun 19, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.6

Description (partial)

Symptom:
CVP 11.5 to 11.6 upgrade. OPS Console upgrade section has wrong documentation related to folder path and crt file.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/installation/guide/ccvp_b_installation-and-upgrade-guide-11-6.pdf

On page 45: Operations Console
11.5(1) to 11.6(1)

Step 4 and 5 have issues

Conditions:
CVP 11.5 to 11.6 upgrade
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