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Cisco Bug: CSCvi73000 - use of command-line 'hostname' on FMC can cause issues with registration, deploy, UI startup

Last Modified

Jul 03, 2018

Products (32)

  • Cisco Firepower Management Center
  • Cisco FirePOWER Appliance 8360
  • Cisco FirePOWER Appliance 8260
  • Cisco FirePOWER Appliance 7050
  • Cisco FirePOWER Appliance 8120
  • Cisco Firepower Management Center 2500
  • Cisco FirePOWER Appliance 8140
  • Cisco FirePOWER Appliance 8350
  • Cisco FirePOWER Appliance 8130
  • Cisco AMP 8150
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Known Affected Releases

6.2.2 6.2.3 6.3.0

Description (partial)

Symptom:
Registration of 6.2.2+ devices to a 6.2.2+ FMC fails.
AC Policy deploy from a 6.2.2+ FMC fails.
UI of a 6.2.2+ FMC never becomes accessible (system processes starting, please wait)

Conditions:
On the FMC, the command-line 'hostname' utility may have been used to change the system hostname. This can cause issues with FMCs at version 6.2.2+ because there is no matching entry in /etc/hosts for the new hostname.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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