Cisco Bug: CSCvi70849 - User gets "Unread messages" alert on Jabber for iPhone when on MRA

Last Modified

May 24, 2018

Products (1)

Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
Need to add the following alert to the Jabber Alarms in our APNS Doc:

Description: An iOS Jabber client get the following message: Unread messages might be deleted from server due to timeout.  Please sign in Jabber to check unread messages.

Severity: ALERT_ALARM

Conditions:
-Jabber for iPhone running in the background
-User did not sign out of Jabber for iPhone before closing the application.

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