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Cisco Bug: CSCvi70074 - Scheduled backup tasks fail in platform-manager in HCMF 11.5.3

Last Modified

May 09, 2018

Products (2)

  • Cisco Hosted Collaboration Solution (HCS)
  • Cisco Hosted Collaboration Solution Version 11.5

Known Affected Releases

11.5(3)

Description (partial)

Symptom:
Scheduled backup task execution fails in HCMF application with following error in log file catalina.out:

java.lang.NoSuchMethodError: org.apache.axiom.om.impl.llom.OMSourcedElementImpl.<init>(Ljavax/xml/namespace/QName;Lorg/apache/axiom/om/OMFactory;Lorg/apache/axiom/om/OMDataSource;)V

Conditions:
HCMF version 11.5.3
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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