Cisco Bug: CSCvi67452 - Phone prompts message"Ethernet must be ..." which has no cable connected when select Wi-Fi configure
Jun 12, 2018
- Cisco IP Phone 8800 Series with Multiplatform Firmware
Known Affected Releases
Symptom: Phone prompts message"Ethernet must be ..." which has no cable connected when select Wi-Fi configure Conditions: Reproduction Steps: 1. Power on the phone with a power adapter; 2. Phone has been registered on Broadsoft server through Wi-Fi connected; 3. Factory reset the phone; 4. Wait the phone reboot, and go to Information and settings->Network configuration->Wi-Fi configuration 5. Find prompt message "Ethernet must be disconnected to use Wi-Fi".
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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