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Cisco Bug: CSCvi67245 - Port Manager Internal Software Error

Last Modified

Mar 28, 2018

Products (1)

  • Cisco IOS

Known Affected Releases

15.1(2.0)

Description (partial)

Symptom:
Below logs / traceback seen on switch:

Feb 18 13:34:31.083: %PM-SP-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid <= PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1372: pm_vlan_get_vlan_data)
-Traceback= 41618818z 4167FC40z 4168EF84z 40970CB8z 40974B5Cz 40940538z 409408F8z 40A0E920z 40A0E90Cz
Feb 18 13:34:31.087: %SPANTREE-SP-2-RECV_PVID_ERR: Received BPDU with inconsistent peer vlan id 27698 on TenGigabitEthernet2/1 VLAN112.
Feb 18 13:34:31.087: %SPANTREE-SP-2-BLOCK_PVID_LOCAL: Blocking TenGigabitEthernet2/1 on VLAN0112. Inconsistent local vlan.
Feb 18 13:34:46.087: %SPANTREE-SP-2-UNBLOCK_CONSIST_PORT: Unblocking TenGigabitEthernet2/1 on VLAN0112. Port consistency restored.
Feb 18 15:41:19.125: %PM-SP-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid <= PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1372: pm_vlan_get_vlan_data)
-Traceback= 41618818z 4167FC40z 4168EF84z 40970CB8z 40974B5Cz 40940538z 409408F8z 40A0E920z 40A0E90Cz
Feb 18 15:41:19.125: %SPANTREE-SP-2-RECV_PVID_ERR: Received BPDU with inconsistent peer vlan id 56502 on TenGigabitEthernet2/1 VLAN116.
Feb 18 15:41:19.125: %SPANTREE-SP-2-BLOCK_PVID_LOCAL: Blocking TenGigabitEthernet2/1 on VLAN0116. Inconsistent local vlan.
Feb 18 15:41:34.125: %SPANTREE-SP-2-UNBLOCK_CONSIST_PORT: Unblocking TenGigabitEthernet2/1 on VLAN0116. Port consistency restored.
Feb 18 19:41:35.038: %SPANTREE-SP-2-RECV_BAD_TLV: Received SSTP BPDU with bad TLV on TenGigabitEthernet2/1 VLAN112.
Feb 18 20:12:51.760: %SPANTREE-SP-2-RECV_BAD_TLV: Received SSTP BPDU with bad TLV on TenGigabitEthernet2/1 VLAN112.
Feb 19 03:22:59.889: %SPANTREE-SP-2-RECV_BAD_TLV: Received SSTP BPDU with bad TLV on TenGigabitEthernet2/1 VLAN111.
Feb 19 10:06:13.711: %SPANTREE-SP-2-LOOPGUARD_BLOCK: Loop guard blocking port TenGigabitEthernet2/1 on VLAN0112.
Feb 19 10:13:25.724: %SPANTREE-SP-2-LOOPGUARD_BLOCK: Loop guard blocking port TenGigabitEthernet2/1 on VLAN0116.
Feb 19 10:45:30.672: %PM-SP-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid <= PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1372: pm_vlan_get_vlan_data)
-Traceback= 41618818z 4167FC40z 4168EF84z 40970CB8z 40974B5Cz 40940538z 409408F8z 40A0E920z 40A0E90Cz

Conditions:
a.       There is a VLAN mismatch between 2 sides of the access interfaces
b.       Native/untag VLAN mismatch.
The switch received a STP BPDU with the VLAN Id 27698 in the BPDU, however, the 802.1q VLAN tag present in this BPDU is associated to VLAN 112
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