Preview Tool

Cisco Bug: CSCvi67177 - DASH playout fails for a certain VOD assert on the new Chrome version (>=64.0.3282.119)

Last Modified

Sep 24, 2018

Products (1)

  • Cisco Videoscape Media Gateways

Known Affected Releases


Description (partial)

Playback stops after 15 sec on all dash players on Chrome, shaka/dashif/bitmovin, but only shaka player shows the following error:
"PIPELINE_ERROR_DECODE: Failed to send audio packet for decoding: timestamp=15834033 duration=21333 size=256 side_data_size=0 is_key_frame=1 encrypted=0 discard_padding (ms)=(0, 0)"

There is a certain audio AAC frame decoding error in the source.

The old Chrome version can tolerate such errors and play it back OK.  However, the new Chrome version ( >= 64.0.3282.119) check more stricter on the audio frame decoding error and it will stop playing back. So we think it's source issue.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.