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Cisco Bug: CSCvi66027 - During upgrade EIM v9.0(2)ES9 to v11.0(1c) a customer can get an error "Failed to execute task:51".

Last Modified

Mar 27, 2018

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
We need to add this as a note to the release notes: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_0_1/release/Guide/PCCE_BK_P749909B_00_pcce-solution-release-notes/PCCE_BK_P749909B_00_pcce-solution-release-notes_chapter_01001.pdf

page 5, Section "Upgrades to Release 11.0(1)" -> ES 9.0(2) ES9

To avoid the defect CSCvi26787, we recomend to disable checkit utility before upgrade. You can do it by editing the file "setup_windows.properties" from the installer folder of 11.0.(1) and set "SHOW_CHECKIT_PANEL" to NO.

Conditions:
release 11.0(1c)
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Bug Details Include

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  • Status
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