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Cisco Bug: CSCvi64500 - [DOC] PCCE guide incorrectly mentions that the Supervisor uses AD credentials to login to CCEAdmin

Last Modified

Apr 04, 2018

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

11.0(1) 11.5(1) 11.6(1)

Description (partial)

Symptom:
Cisco PCCE guide at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_6_1/maintenance/Guide/pcce_b_admin-config-11_6/pcce_b_admin-config-11_6_chapter_011.html incorrectly mentions that the Supervisor uses AD credentials to login to CCEAdmin.
"Supervisors use their Active Directory or single sign-on credentials to run reports on the teams they supervise and to sign in to Unified CCE Administration."

Conditions:
Login to CCEAdmin as a Supervisor.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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