Preview Tool

Cisco Bug: CSCvi63999 - Unable to register with a Smart Account with TLS 1.2

Last Modified

Dec 19, 2018

Products (1)

  • Cisco Application Policy Infrastructure Controller Enterprise Module (APIC-EM)

Known Affected Releases


Description (partial)

Going to PnP App > Settings > Smart Account throws the following error: "Failed to get network info: Unable to connect to any server: []" and trying to register with a Smart Account throws: "Authentication failed: Unable to connect to any server: [ ]"

Configure APIC-EM's minimum TLS version to 1.1 or 1.2
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.