Cisco Bug: CSCvi63016 - "Formula editor" in Script Editor grayed out
May 28, 2018
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: The Formula Editor button in "Queue to Skill Group" nodes is grayed out when viewing in the Browse, Monitoring or Quick Edit modes of the ICM Script Editor The "Route Select" node also has this issue in Quick edit mode. Conditions: ICM 11.5(1) or 11.6(1) Script Editor, trying to look at Formula Editor while in browse or monitor mode.
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Bug Details Include
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