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Cisco Bug: CSCvi61919 - 8.8:Cheetah AP factory reset behaviors no doc in configuration guide or troubleshooting guide

Last Modified

Jul 18, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases


Description (partial)

We need to have some documentation about how Cisco handles factory reset for cheetah APs. This information is supposed to be documented since 8.4. But we cannot find the info in customer technical troubleshooting guide or related.

Expect the following or something like that:
1.      From WLC CLI ?clear ap config <ap-name>?
2.      From WLC GUI AP page, "Clear All Config" or "Clear All Config exception Static IP".
3.      From AP CLI ?capwap ap erase all?
4.      From RESET button pressed on the AP.

For Case#1, #2, and #3, the AP will retain the last AP mode if its BRIDGE, and AP will move to LOCAL if previous mode was Flex, local, sniffer etc . This is just like IOS.

For Case#3, RESET button press is a TRUE Factory reset, and the AP will move to the Cookie configured mode.

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