Guest

Preview Tool

Cisco Bug: CSCvi61509 - crashes in Policyelem service on standby

Last Modified

Aug 31, 2018

Products (40)

  • Cisco Nexus 9000 Series Switches
  • Cisco Nexus 9516 Switch
  • Cisco Nexus 92304QC Switch
  • Cisco Nexus 3132Q-V Switch
  • Cisco Nexus 31108TC-V Switch
  • Cisco Nexus 9396TX Switch
  • Cisco Nexus 9396PX Switch
  • Cisco Nexus 3064 Switch
  • Cisco Nexus 92160YC-X Switch
  • Cisco Nexus 9272Q Switch
View all products in Bug Search Tool Login Required

Known Affected Releases

7.0(3)I6(1)

Description (partial)

Symptom:
The following logs need to be seen in the Nexus.

$ VDC-1 %$ %SYSMGR-STANDBY-2-SERVICE_CRASHED: Service "policyelem" (PID 24209) hasn't caught signal 11 (core will be saved).

This logs indicates that policyelem service crashed. 

And after that log, we need to see this one:

%$ VDC-1 %$ %SYSMGR-2-SYNC_FAILURE_MSG_PAYLOAD: vdc 1: Failure from active SUP  

That will indicate that the active Sup is the one failing.

Conditions:
Crash in the standby sup
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.