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Cisco Bug: CSCvi60963 - Default Gadget in Finesse doesn't work unless User has User/UserGrp permission on VL of the Report.

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Default Historical Gadget URL Queue Data Gadget in Finesse Supervisor Desktop (it is Agent Queue Hourly Report)  doesn't work unless User has User/UserGroup permission on Value list of the Report.

Conditions:
Load the default Queue Data Gadget in Finesse Supervisor Desktop and login to finesse
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