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Cisco Bug: CSCvi58574 - Jabber iOS - Timeout value for retrieval of Jabber-config.xml

Last Modified

Jun 22, 2018

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

11.9(2)

Description (partial)

Symptom:
Logs show connection timeout error with a timeout value of 3 seconds:
2018-03-06 10:11:39,860 INFO  [0x000000016f70b000] [onfigStore/TftpConfigDownloader.cpp(126)] [TftpConfigDownloader] [attemptTftpFileDownload] - *-----* Downloading file from: https://sub-sa-102.lab.ipt.t-systems.com:6972/jabber-config.xml with a timeout of 3 seconds.
...
2018-03-06 10:11:43,505 INFO  [0x000000016f70b000] [ls/src/http/BasicHttpClientImpl.cpp(531)] [csf.httpclient] [executeImpl] - *-----* HTTP response code 0 for request #13 to https://sub-sa-102.lab.ipt.t-systems.com:6972/jabber-config.xml
2018-03-06 10:11:43,505 ERROR [0x000000016f70b000] [ls/src/http/BasicHttpClientImpl.cpp(536)] [csf.httpclient] [executeImpl] - There was an issue performing the call to curl_easy_perform for request #13: CONNECTION_TIMEOUT_ERROR

Conditions:
This value is hard coded with a value of 3 seconds even in Jabber 12.0:
HTTP_REQUEST_ static unsigned int HTTP_REQUEST_TIMEOUT = 3;
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