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Cisco Bug: CSCvi57595 - Deployment failing from FMC due to HA pair of FTDs in unknown_unknown state

Last Modified

Jun 08, 2018

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.2.0.2

Description (partial)

Symptom:
While troubleshooting an issue for policy deployment failure on FTD HA "Deployment in not possible for this HA pair as both units are in unknown state. Break the HA pair after selecting the force operation and reform the HA pair". We could not figure out for device, why was it marked as UNKNOWN. We have insufficient logging done at the FMC for this issue. Device has actually sent a response for ?show failover? as ?Secondary ? standby?. Even then, FMC marked this device as UNKNOWN. So, I am filing a new bug to enhance logging on FMC for such issues.

Conditions:
While troubleshooting an issue for policy deployment failure on FTD HA "Deployment in not possible for this HA pair as both units are in unknown state. Break the HA pair after selecting the force operation and reform the HA pair". We could not figure out for device, why was it marked as UNKNOWN. We have insufficient logging done at the FMC for this issue. Device has actually sent a response for ?show failover? as ?Secondary ? standby?. Even then, FMC marked this device as UNKNOWN. So, I am filing a new bug to enhance logging on FMC for such issues.
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