Guest

Preview Tool

Cisco Bug: CSCvi56997 - PSSHelper crash without core genenrated

Last Modified

Dec 03, 2018

Products (1)

  • Cisco Nexus 3000 Series Switches

Known Affected Releases

7.0(3)I6(1)

Description (partial)

Symptom:
Crash were reported in the systems nvram log:

N3172TQ-TOP# show logging nvram 
2018 Mar 19 23:15:57 N3172TQ-TOP %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service "PSSHelper Global Service" (PID 23287) hasn't caught signal 9 (no core).
2018 Mar 19 23:15:57 N3172TQ-TOP %$ VDC-1 %$ %SYSMGR-SLOT1-2-SERVICE_CRASHED: Service "psshelper" (PID 25243) hasn't caught signal 9 (no core).
2018 Mar 19 23:15:57 N3172TQ-TOP %$ VDC-1 %$ %SYSMGR-2-SERVICE_CRASHED: Service "psshelper" (PID 23277) hasn't caught signal 9 (no core).
2018 Mar 19 23:15:57 N3172TQ-TOP %$ VDC-1 %$ %SYSMGR-SLOT1-2-SERVICE_CRASHED: Service "psshelper_gsvc" (PID 25242) hasn't caught signal 9 (no core).

N3172TQ-TOP# show cores vdc-all 
VDC  Module  Instance  Process-name     PID       Date(Year-Month-Day Time)
---  ------  --------  ---------------  --------  -------------------------
N3172TQ-TOP#

Conditions:
When multiple SSH sessions were established via a linux tool called Rancid
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.