Cisco Bug: CSCvi56478 - Ping failure from ASR920 to ASR903 w/ EAMapperError1 counter after upgrade to specific ES image
Aug 16, 2018
- Cisco ASR 920 Series Aggregation Services Router
Known Affected Releases
Symptom: Ping failure from ASR920 to directly connected ASR903 after upgrade to customer-specific ES image. If this issue is debugged by checking ASIC counters, the "EAMapperError1" counter is seen to increment to match the number of failed pings. <pre>Router#req pla soft sdcli "nile stats zero_stats 0 0 all" Writing 0x0 into Xenon stats ram.... Init statsregisters, packetcount, statsext registers.... Init channel stats ram.... Init mac stats ram.... Router#req plat soft sdcli "nile stat ipstat 0" <snip> EAMapperError1: packets : 0 bytes : NA reason: 0x0 Router#ping y.y.y.y rep 10000 source te0/0/11 size 1500 time 0 Type escape sequence to abort. Sending 10000, 1500-byte ICMP Echos to y.y.y.y, timeout is 0 seconds: Packet sent with a source address of x.x.x.x <snip> Success rate is 0 percent (0/10000) Router#req plat soft sdcli "nile stat ipstat 0" <snip> EAMapperError1: packets : 10000 bytes : NA reason: 0x0 <------- increased by 10K after 10K failed ping</pre> Conditions: ASR920 is running customer specific engineering special image. This is NOT seen on any public CCO release. ASR920 is connected to ASR903 via point-to-point L3 interface. Issue is not seen if the interfaces are configured with EVC and L3 on a BDI.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases